Mandarin-Speaking Sales Administrator

Join Lesso Technology Indonesia as a Mandarin-Speaking Sales Administrator and play a pivotal role in bridging communication between our global clients and local operations. This dynamic position combines customer service excellence with technical support in the vibrant city of Badung, Bali. You'll be the first point of contact for our Mandarin-speaking clients, ensuring smooth and efficient transactions. This is your chance to make a significant impact in a growing company with a strong commitment to innovation and customer satisfaction.

At Lesso Technology Indonesia, we are at the forefront of the technology industry, providing cutting-edge solutions to our clients. As a Mandarin-Speaking Sales Administrator, you'll be part of a team that is dedicated to delivering exceptional service. You'll handle a variety of tasks, from managing client inquiries to providing technical support, all while maintaining a high level of professionalism and cultural sensitivity.

Every day, you'll interact with our clients, understanding their needs and translating them into actionable tasks for our local team. You'll also be responsible for maintaining our company's CRM system, Salesforce, ensuring that all client data is accurate and up-to-date. This role offers a unique opportunity to develop your skills in a multicultural environment, while contributing to the success of a dynamic and innovative company.

📋 Tanggung Jawab Pekerjaan

• Manage and maintain our CRM system, Salesforce, ensuring accurate and up-to-date client data.
• Act as the primary point of contact for Mandarin-speaking clients, providing exceptional customer service.
• Translate and communicate client requirements to our local team, ensuring clear and effective understanding.
• Assist in the organization and coordination of client meetings and events.
• Provide technical support to clients, addressing their queries and concerns promptly.
• Monitor and report on client interactions, identifying areas for improvement and implementing solutions.
• Collaborate with the sales and marketing teams to ensure a seamless client experience.
• Stay updated with industry trends and best practices in customer service and technical support.

🎓 Kualifikasi & Syarat

• Fluent in Mandarin Chinese, both written and spoken.
• Minimum of 2 years of experience in customer service or sales administration, preferably in a multicultural environment.
• Proficient in using Salesforce or similar CRM systems.
• Strong communication and interpersonal skills, with the ability to build rapport with clients.
• Excellent organizational and problem-solving skills.
• Ability to work independently and as part of a team.
• Familiarity with basic technical support concepts is a plus.
• Bachelor's degree in a related field is preferred.

🛠️ Keahlian

Lowongan Terkait